Product selection
We stock a wide range of teas: black, green, oolong, herbal and fruit infusions, plus matcha in ceremonial and culinary grades. You’ll also find sachet boxes, single-serve sachets, loose leaf tins, 1 kg bags for commercial or frequent use, and curated samplers for tasting. If you’re deciding between matcha for drinking or cooking, look for the item name and description on the product listing or contact us for guidance.
Teaware & accessories
Our teaware assortment includes teapots, infusers, mugs, travel tumblers, pitchers and matcha tools and kits. Accessories such as milk frothers and spoons are available to help you prepare beverages at home. For any product-specific questions, check the individual product listing or reach out and we’ll help you pick the right tools.
Orders, returns and shipping basics
Order processing typically takes 1–3 business days. We accept returns on eligible items within 30 days; return shipping costs are the responsibility of the customer. Shipping times vary by region—see our Shipping & Delivery page for more details. If an item arrives damaged or incorrect, contact us promptly so we can advise on next steps.
Need a specific answer?
Email [email protected] or call +1 5877784971 with the details relevant to your question.
